Our
corporate policy |
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Customer satisfaction |
Our customers rightfully expect us to provide quality products and services. In order to build and maintain long-standing business partnerships customer satisfaction is our foremost aim which all of our staff are committed to. |
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Trust before control |
Our members of staff know they can trust each other. We believe such a team-based working climate built on trust to be indispensable for maintaining mutually beneficial relations to our customers as well as within our company. |
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Acting instead of reacting |
We strive to be innovative. In order to preserve our one-upmanship towards our competitors we have to cater to our customers' needs better than others do. |
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Team spirit |
Quality control requires all employees to give their best and assist each other. In order to eliminate interface problems among departments and staff we have put basic rules of office routine organisation in place. But first and foremost it is direct personal communication among our staff which keeps things running. |
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Working responsibly |
We all bear responsibility for our company's success. Each employee has to be aware that his/her contribution is equally vital to our company's success. Everybody at Grässlin stays focused on supplying our customers with functional products and efficient services. |
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Improving by recognising |
In order to achieve our common goals we expect our members of staff to work diligently, with enthusiasm and on their own initiative. Although we demand of our employees to do their utmost to avoid mistakes in the course of their work these can never be completely ruled out. We encourage our staff to be open and forward-coming about mistakes that were made. Such an atmosphere of trust serves to continuously improve our daily work creating a sense of team spirit and putting everyone in a position to keep the broader picture in mind while working in detail on a specific assignment.
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Health and safety |
One of our main concerns is to protect people from accidents in their workplace as well as their leisure time. We also strive to avoid work-related illnesses and their consequences. We promote safety awareness among all our staff by taking precautionary measures such as issuing safety information and giving thorough instructing and training courses. Third parties being on our premises are also included in our safety planning. With regard to these we are aware of the high responsibility our senior employees and specialists bear. Knowing that all our employees are vital assets to our company we support their speedy rehabilitation in the case of an accident or illness. |
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Legislation and regulations |
All legislation applying to our field of activity is adequately being established and implemented thus guaranteeing legal certainty and lowering the risk of liabilities. |
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Protecting resources |
We continually strive to improve our system in place to make best possible use of resources as well as to avoid and strictly separate accumulating waste. By doing so we contribute to reducing the burden waste poses on the public and also manage to lower our waste disposal costs. |
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Getting employees involved |
Our entire environmental management system is based on the principle of having all of our employees involved in its implementation thus achieving the highest possible measure of integration and acceptance throughout our company.
 ISO-Certificate 9001
ISO-Certificate 14001
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